“Most of us would be on our guard if somebody sidled up to us in the pub and offered to sell us a brand new television cheap, or started selling frozen chickens out of the boot of their car. But when it comes to High Street names and people sitting behind desks in smart offices, we tend to take what they say at face value.
Two women, sick of the way banks, supermarkets, energy and other companies operate have written a book on how to fight high street rip offs.”