My weapon of choice has always been the phone. I can write a sharply worded email or letter, but give me a phone and I’m ready to do battle – whatever the nature of my complaint. After years of bending big business ears to my will I’m ready to pass on a few tips about how to complain by phone successfully… […]
Category: Video
How to use money off vouchers the MFC way
Supermarkets and shops don’t give us money off vouchers out of the goodness of their hearts. The idea is to get us spending more or buying things we don’t usually go for. Follow Lindsay Cook’s top tip and become a voucher ninja. Read how Lindsay almost got caught out by a voucher… […]