I’ve just spent the last couple of days working out whether I should switch to a new fixed price tariff with my energy supplier EDF. The big issue was finding the time to do the maths and getting the right EDF representative on the end of the phone to run through the options I’d shortlisted in brain numbing detail. I’m not beyond politely terminating a call and ringing back a little later in order to get another person on the end of the phone. This holds true for all sorts of phone conversations, not just those with energy suppliers. Some […]
