Train pain

More trains cancelled! And on the same day that the rail companies detailed their inflation-busting price rises for next year.  The average increase is 2.8% compared to the inflation rate of 2.1%.  And, coincidentally, it was the same day that Southern Railway sent out vouchers to those who suffered appalling delays and cancellations due to storms and delays in October. Every passenger delayed by the cancellations should claim for the disruption.  Monday December 23 saw many train lines closing down for hours and on Christmas Eve they still have not going again. The compensation paid for having no trains at […]

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Watch out for water companies raining on your parade

A household I know received a letter from the water company saying it was going to change the direct debit is deducted from their account from December 2013 but nothing else other than an ‘opening balance’ of £17.04. It gave no meter reading, history of payments, no details of standing charges or even what the current payments were. The family had to check their bank account to realise the direct debit payments were being doubled! And as the supply of water and waste water drainage were provided by two different water companies, they then had to check the second company […]

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